Sustainable & Responsible Operations

We design higher-value, lower-impact programs for travel professionals—reducing waste, supporting local livelihoods, and protecting cultural heritage across every group journey in Vietnam & Southeast Asia.

No Forced Shopping Local-First Suppliers Plastic-Free Welcome Kits Paperless Operations Low-Impact Routing

As a leading B2B Destination Management Company, Dong DMC believes sustainability is not a policy—it is an operational standard. Our approach focuses on measurable action, responsible partnerships, and long-term community benefit across the programs we deliver for travel professionals worldwide.

Below is how we turn commitment into practice.

What We Do in Practice

  • Plastic-free welcome kits for incentive and leisure groups wherever operationally possible.
  • Local-first supplier selection across transport, guides, restaurants, and experience providers.
  • Paperless operations through the Dong DMC Agent App and digital documentation workflows.
  • Low-impact routing to reduce unnecessary transfers, time on the road, and fuel use.
  • Waste-reduction coordination with hotels and venues for group events and functions.

Supplier & Partner Standards

  • Fair-wage and ethical working conditions for guides, drivers, and on-the-ground teams.
  • No forced shopping stops in any Dong DMC-designed itinerary.
  • Priority for community-based tourism projects and social enterprises where suitable.
  • Preference for hotels and venues with clear energy-saving and waste-reduction practices.
  • Continuous evaluation based on guest feedback, on-site checks, and partner performance.

Community Partnerships

  • Collaboration with ethnic-minority hosts in Sapa and northern Vietnam for inclusive tourism.
  • Support for heritage-focused experience providers, artisans, and locally owned businesses.
  • Local hiring and guide development across multiple regions in Vietnam & Southeast Asia.
  • Promotion of authentic cultural experiences with respectful guest–community engagement.

Low-Impact Program Options

  • Eco-lodges and responsible resort partners where available and suitable for the group profile.
  • Cycling, walking, and nature-based modules integrated into incentive and leisure programs.
  • Phu Quoc and Mekong programs designed to reduce single-use plastics and unnecessary packaging.
  • Sapa extensions that support ethnic-inclusive tourism and local-hosted experiences.

For a deeper look, explore our Vietnam Sustainable Travel Guide or the Net Zero Mekong Delta Tour.

Reporting for Incentive & Corporate Buyers

  • Emission estimates for transportation and routing at proposal stage where requested.
  • Plastic-reduction and waste-related notes for major group events and functions.
  • Hotel and venue sustainability details included in RFP responses upon request.
  • Optional offset recommendations with verified partners to complement group objectives.

Our Direction

Sustainability is an ongoing commitment. As we scale, we continue improving in line with GSTC-aligned practices, expanding local partnerships, and supporting planners who prioritize responsible travel experiences in their programs.

Together, we deliver travel that creates value—without creating noise.

 

Dong DMC Management Team
Vietnam & Southeast Asia